JD Powers Report Shows Customer Service is Important

Posted: 31st December 2010 by Competition Accessories in News
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Key Items: The study finds that quality has declined from 2009 Sales volume and revenue of add on items is higher at motorcycle dealerships that provide a satisfying experience The population of motorcycle buyers is aging, the average rider age is now 40 to 49 years The percentage of first-time buyers has declined for a [...]

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